Sign in and troubleshoot login emails

Using your phone? Open these settings in the Socialstats app, or use the links below on a computer.

Open Socialstats and choose Log In. Use your usual email or an already connected sign-in method. Signing in with a different account can make a paid subscription appear to be missing.

If the login email does not arrive:

1. Check the address, spam folder and any mail filters.
2. Request a new link and open the most recent message. Older links may have expired or already been used.
3. On mobile, update the app and try the fresh link again.

Once signed in, Account Settings → Account lets you review your email, connected sign-in methods and passkeys.

Still unable to sign in? Contact Support with your account email, device and the error shown. Never send a login link, password or verification code.