Contact Socialstats Support

Email [email protected]. Tell us what you expected, what happened and how to reproduce it.

The most useful details are:

• The Socialstats profile, track or post URL and the relevant platform link.
• For data issues: the metric, dates, filters and one missing or incorrect example.
• For billing: your account email, purchase provider and charge date. A receipt or transaction reference helps.
• For technical issues: your device, browser or app version and the exact error.

A focused screenshot often helps more than a long description. Crop unrelated details and keep passwords, login links, API keys and full card details out of your message. For an existing case, reply in the same email thread.